Elaine LeeElaine Lee
2017-01-24
New Product Development @eBay (ShopBot)

Human-first vs AI-first approach to building a smart and fast bot

I’ve designed two chatbot products in the last 1.5 years. The first was smart and slow. The second is not as smart but fast. Both intend to be smart and fast. I’ll get to the benefits, drawbacks, and design decisions for both.

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Reading Time: 8min



Jaime LevyJaime Levy
2017-01-21
UX Strategist, Author, Professor, Public Speaker

Product Design and Existentialism

When you are a startup founder, product director, and even UX designer, building a digital product is a deeply personal path that can seem like a make-or-break life event.

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Reading Time: 4min



Robert MattheesRobert Matthees
2017-01-20
Founder @uxaesthetics + UX @m-pathy

7 Final Rules of User Experience Design

  • 1. They won't read your manual. Design self-explanatory!

  • 2. Users look for signs on their journey. WIIFM at each point!

  • 3. Humans love different levels of complexity! Educate step by step.

  • 4. Solutions come at the end. Start with the user's problem in mind!

  • 5. It doesn't work! Make it easy to correct error.

  • 6. Be a child. You don't like boring stuff!

  • 7. Ask your mum for help! Do user testing.

(read more)

Download 7 Rules (PDF)



Jo SzczepanskaJo Szczepanska
2017-01-19
Industrial and Social Designer @Australia

Design thinking origin story

Plus some of the people who made it all happen

Recently design thinking has gained momentum in the business world through mentions in the Harvard Business Review and Forbes publications. What is design thinking, why do you keep hearing about it?

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Reading Time: 19min



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