Elaine Lee (New Product Development @eBay  (ShopBot))

Elaine LeeElaine Lee
2017-03-24
New Product Development @eBay (ShopBot)

Human-first vs AI-first approach to building a smart and fast bot

Human-first vs AI-first approach to building a smart and fast bot

I’ve designed two chatbot products in the past couple years. The first was smart and slow. The second is not as smart but fast. Both intend to be smart and fast. I’ll get to the benefits, drawbacks, and design decisions for both.

Read article

Reading Time: 8min



Share now on


Subscribe to our mailing list

1 Email per month, updates + additional insights, we value your privacy

Elaine Lee (New Product Development @eBay  (ShopBot))
#AI (1) #Disruption (1) #UX (1) (clear)

Connect social!

         

Image of Product Design and Usability Books.
copy